DQS certified Karlsruhe IT provider ORGA GmbH according to ISO/IEC 20000-1 Karlsruhe, June 13, 2008 of the Karlsruhe IT provider ORGA GmbH is one of the few companies in Germany, the in same triple certified terms of process management are: the DQS (German society for the certification of management systems) certified now the ORGA compliance with the standards ISO/IEC 20000-1, ISO/IEC 27001 and DIN EN ISO 9001:2000. The Auditors of DQS concluded after the multi-day assessment, that the ORGA has developed their processes successful and market-oriented. You congratulated the management and employees to this strong tether in the steep mountains of the future”. The ISO/IEC 20000-1 is a measurable quality standard for IT service management. The standard describes the requirements for an organization to defined quality IT services to deploy and manage.
It is aligned with the process descriptions of the IT infrastructure library (ITIL), and then adds complementary. The orientation of the ITIL is not enough us process descriptions”, explains Gabor Friedrich, Chief Executive Officer of ORGA. Since late 2004, the Karlsruhe IT provider followed the best-practice approach to ITIL in defining its business processes. ITIL is now widely spread, but no international standard for IT service management. The ISO 20000-1 makes possible the objective measurement. Through the certification of the ORGA has demonstrated a high quality IT service management.” Another important international standard is the ISO/IEC 27001 for the management of IT security. This standard is to establish the integrity, confidentiality and availability of information and data in business processes.
When the first certification 2007 according to this standard the ORGA was also at the forefront only 2,000 companies worldwide had undergone this security test successfully. The commonly known standards for the quality management system DIN among 9001, according to the EN ISO the ORGA already since 1996 is certified. The revision in 2000 focuses on process-oriented business processes which are controlled via key performance indicators and regularly evaluated. Also representing the interfaces between the different processes is important to make transparent the flow of information in the business structures. The standard forms the basis for the continuous monitoring and improvement of business processes. ORGA GmbH specialist for IT service and consulting the ORGA offers innovative SAP solutions and services for industry, trade, publishing and project-oriented service providers. Objective of the ORGA is to increase the competitiveness of its customers. Therefore the cost effectiveness by systematic optimization of customer processes for all performance offers of the ORGA in the foreground stands: ORGA SAP solutions for the medium-sized media publishers professional services industry consulting module FI/CO, SD, MM, PP, PS, ESS E-SOA ORGA personal services HCM HCM BPO consulting ORGA document management Services AREV (automated invoice input processing) EBP (Electronic Bill Presentment) ORGA is a subsidiary of FIDUCIA IT AG IT service remote system management application hosting application management business process outsourcing outsourcing & housing the ORGA, one of the largest certified IT service provider in the German banking sector also according to ISO/IEC 27001, and can rely on an extremely powerful and secure IT infrastructure. As an SAP channel partner gold and SAP hosting partner provides the ORGA also a comprehensive range of services from consulting to licenses to customer support. More info on the Karlsruhe IT provider under press contact: Agency think tank Bernhard Adebisi Pastorat road 6 50354 Hurth phone: (0 22 36) 617-75 fax: (0 22 36) 617-71 E-Mail: Web: